8274 US-31, Calera, AL 35040 | (205) 690-8332

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Shipping & Returns

SHIPPING

Same-Day delivery is available for a 20 mile radius of our store location.
Orders under $50 are subject to a $5 delivery fee.
Orders of $50 and/or more are eligible for free delivery.
Order by 2pm to receive delivery between 3pm-8pm.
Orders placed after 2pm will be fulfilled the next day.
While supplies last. Quantities may be limited.
Delivery may be delayed due to acts beyond our reasonable control, which may include, but are
not limited to, weather, staff shortages, power outages, shutdowns, local or federal
governmental actions, and other similar acts.

 

RETURNS

Fuzzy Buttz has a 100% Satisfaction Guarantee on all pet food and pet treats. If your pet
doesn’t like it, bring it back. Fuzzy Buttz will gladly accept the return of your online order within
14 days of the purchase date. All returns must be in-store and must have a purchase receipt,
this can be a printed copy or a digital copy on your smartphone. Returns without a receipt may
be refused or refunded with in-store credit only.

No returns on pet houses, crates, carriers, beds, or litter pans.

Delivery fees are non-refundable. When you receive a refund, the fee for delivery will be
deducted from your refund.

Fuzzy Buttz reserves the right to limit returns regardless of receipt. Items purchased by check
will be returned as cash. If funds are not available at the store, a corporate check will be issued.
Valid government-issued ID (US-issued ID; State-issued ID; Driver's License (DL), including US
Military ID; or Passport) is required for all returns and exchanges. Fuzzy Buttz checks your
information solely for the purpose of preventing return abuse. Fuzzy Buttz will not sell the
information obtained through this process.